Recent General Posts

Service Response Guidelines

5/2/2018 (Permalink)

Have you heard of SERVPRO's Service Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional. 

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Car
  • Stain Removal, Stain Resistance Applications
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Emergency Ready Profile

4/9/2018 (Permalink)

General Emergency Ready Profile Emergency Ready Profile

As a homeowner you always want to make sure you have emergency contacts close by in case anything unexpected happens. What if you are a homeowner but also a business owner? I know personally I couldn't imagine the amount of stress! SERVPRO of Culpeper & Fauquier counties realizes that you might not think about the unexpected things that might happen to your business; flooding, tornado damage, etc. 

That's why we have our Emergency Ready Program available to you! Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.
 The SERVPRO Emergency READY Profile Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”  Give SERVPRO of Culpeper & Fauquier counties a call today and set up your ERP!

SERVPRO storm response

8/18/2017 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss Like it never even happened.

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. SERVPRO of Culpeper & Fauquier counties 5404236688

Restore vs. Replace

8/18/2017 (Permalink)

At SERVPRO of Culpeper & Fauquier counties, our goal on every water, fire, or mold damage job is to save more and replace less. When assessing damage in a home or business, our team will determine what can be salvaged or cleaned, such as contents, furniture, & structural materials. Our team will then perform pre-testing to determine what the best method of cleaning will be.  

To an untrained eye, it would appear most items need to be removed and replaced when it comes to fire and water damage. However our drying and cleaning methods allow us to save more every day.

What exactly are the benefits of Restoring Vs. Replacing?

  • Cost effective-For example, it is significantly less expensive to dry and save flooring than to remove and replace.
  • Saves Time- The drying process will return you to normalcy sooner, where as removing and replacing materials will be a timely process.
  • Environmental Benefit: For every item & building material that is saved, that is one less item wastefully put in the landfill.
  • Peace of Mind: Being able to save precious family Heirlooms, a child’s toy, photo or favorite item, puts that peace of mind back to our customer. In our case new isn’t always better.
  • Preferred Method by majority of insurance companies. Many insurance carriers prefer working with mitigation companies like SERVPRO vs contractors when it comes to fire and water damage.

If you ever experience a fire or water loss at your property, just wondering where to start can be very stressful and overwhelming to say the least. Please call our office for a free assessment and estimate. Our professional and knowledgeable team will get you back to normal faster by replacing less, and saving more!